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Richard Chapman

Reverse Mortgage Broker, Brisbane

Rated 4.9 stars

Richard Chapman

Reverse Mortgage Broker

"Most of the clients I help are "asset rich and cash poor" however each have their own unique circumstances and things they want to do to enjoy their life in retirement. I take the time to really understand what their main motivations and goals are for the use of reverse mortgage loan funds. I apply my expertise and knowledge of our lenders products and policies to recommend the product which is in their best interests over the longer term. "What we do really makes a positive difference to people's lives"."

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About Richard Chapman

Richard is an experienced Reverse Mortgage Broker in Brisbane. He is a Queenssland finance professional with extensive experience in owner-occupied, investment and home equity release lending.

Richard holds a Mathematics degree, a Business Management Diploma and a Diploma in Finance & Mortgage Broking and is a member of both the Finance Brokers Association of Australia (FBAA) and the Australian Financial Complaints Authority (AFCA). Richard is known for his caring and consultative approach.

He takes the time to understand his clients' individual circumstances and financial goals and works closely with them to find the best loan solutions to meet their needs. Outside of work, Richard is a dedicated family man, Masters hockey player and enthusiastic club golfer. Richard lives with his partner in Brisbane. Richard enjoys helpimng seniors achieve their retirement goals and live an empowered life.

Richard's Broker Performance Metrics

Reverse Loans by State

3.04%

79.13%

6.96%

0.43%

10%

Loan Approval Rate 30 % Customers served!

Industry-leading approval success rate

Avg Borrower Age 30 Customers served!

Years (typical retirement age group)

Avg Home Value $ 30 Customers served!

Average property valuation of clients

Meet Richard Chapman

Watch this personal introduction to learn more about his approach.

Experience & Achievements

Loan Approval Rate 30 Joined Seniors First

Started career as Reverse Mortgage Broker

Loan Approval Rate 30 + Years in Business

Established specialist loan writer

Loan Approval Rate 30 + Clients Helped

Successfully assisted over 300 families

Loan Approval Rate 30 % Client Satisfaction

Committed to exceptional service

Areas of Specialization

Expert guidance for Over 55's home equity release and later-life finance

Debt Consolidation Solutions

Complex deal scenarios

Loan structuring

Living Expenses Support

Retirement funding

Mortgage refinances

Qualifications & Accreditations

Member of FBAA (Finance Brokers Association of Australasia)

AFCA Registered (Australian Financial Complaints Authority)

Certificate IV in Mortgage Broking

Professionally Licensed Under ACL 388952

Completion of Seniors First 56-hour induction program

'Seniors Equity Release & Reverse Mortgage' AAMC Course

Success Stories

Real examples of how Seniors First are changing lives for the better.

Home Renovation Dream Realized

$120,000

Margaret & John, 68 & 70
Bondi, NSW

Situation:

Wanted to renovate their family home of 40 years to age in place but were on a fixed pension.

Solution:

Secured $120,000 through a Reverse Mortgage to fund bathroom accessibility upgrades and kitchen renovation.

Outcome:

The couple now enjoys a modern, accessible home and can remain close to their children and grandchildren.

Debt-Free
Retirement

$85,000

Patricia, 72
Parramatta, NSW

Situation:

Struggling with credit card debt and personal loans totaling $85,000, causing significant stress.

Solution:

Consolidated all debts into a single Reverse Mortgage with lower effective interest.

Outcome:

Patricia is now debt-free and enjoys peace of mind with no monthly repayments required.

Home Renovation Dream Realized

$120,000

David & Susan, 65 & 63
North Sydney, NSW

Situation:

Always dreamed of a 3-month European trip but could not access their superannuation yet.

Solution:

Released $45,000 in home equity to fund their dream holiday.

Outcome:

The couple enjoyed the trip of a lifetime, creating memories with family in Europe.

What the clients say

Rated 4.9 stars on Google

Robert K.

3 months ago

Seema was extremely helpful and explain the process with us every step of the way.
Anyone thinking of a Reverse Mortgage to use Seema from Seniors First would find it advantageous to do.

Paul V.

3 months ago

Thank you Seema

Bruce C.

3 months ago

Hi Angela

Thank you for all the help that you provided in this matter.

Your service was exemplary. You guided us in what could be a complicated and stressful process at our stage of life. Your assistance relieved us of those pressures.

We would recommend your service to anybody.

Thank you

Bruce & Judith

Colin B.

3 months ago

totally friendly and helpful through the whole process, thank you Angela

Karen J.

3 months ago

What initially felt like a daunting process, was made seamless and easy. My broker Palka ensured that I was well informed at every step of the application process and was always readily available to respond to my questions. I feel excited to be able to move forward with my plans now.

Lesley W.

5 months ago

We were very happy with the speedy and professional service from Seniors First. They helped us navigate all the options available and sorted out the paper work, making it a simple operation to find and apply for the most suitable reverse mortgage for our needs. Highly recommend!

David B.

5 months ago

I was very happy with Seniors First to organize my affairs. Seema was a nice person to deal with and great at getting my application approved, she persisted with my lack of Technology and sending documents. Her experience and knowledge will guarantee success.

barry T.

5 months ago

Understanding, deciding, facilitating and processing an application for a reverse mortgage is not a simple process, however having a Broker who works closely with you step by step is an absolute must have. We choose Seniors First based on peer and industry reviews coupled with the explanatory telecasts they provided explaining what was involved. Having decided to explore further we linked up with our Broker, Angela Giokaris via a lengthy phone discussion. Throughout the following weeks as the application process progressed we were confident that we were in good hands. Angela remained in contact every step of the way, openly ensuring we understood the pros and cons of a reverse mortgage and facilitated every step of the journey. Importantly, there were a couple of conditions from Heartland, our chosen bank, that we had issues with. Angela negotiated with Heartland on our behalf and secured the conditions we were chasing. We found Angela to be highly professional, very knowledgeable of the reverse mortgage product and banking generally. Importantly also, friendly, patient, considerate of our needs, thorough in detail and overall an absolute pleasure to work with. We are very happy with the end result and being able to convert our asset value to a cash value and opening the door to the rest of our lives. We would wholeheartedly recommend Seniors First, and in particular Angela to anyone who is considering going down this track. Barry.

Bobby Y.

5 months ago

I found the consultant from Senior first Richard Chapman, was extremely helpful and also very knowledgeable regarding reverse mortgages. He was always available to assist with any of out questions and or concerns. We found this process very smooth and seamless. My wife and I had many questions during this process, which were always handled with patience and understanding. I would recommend Senior First for anyone thinking about a reverse mortgage they make it easy.
Thanks guys.
Bobby Yarbrough

Ray and Carolyn D.

8 months ago

We were/are clients of Palka Kumar. We were impressed with her friendly nature and boundless knowledge of the industry. We had a number of Tele-conferences with her as she guided us through the process and let us know from the outset that she was with us the whole way through to conclusion. Palka was always available to answer any questions and kept us informed as the process went through the various stages. We have nothing but praise and appreciation for Palkas commitment to her clients. She always made us feel assured and relaxed about a sometimes daunting process. Outstanding.

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Industry Awards & Recognition

Senior's First has developed a reputation as an award-winning Reverse Mortgage broker, and a trusted name among public policy organisations, the aged care industry, senior’s groups, older borrowers and their families.