Replay
Inside Reverse Mortgages: Busting myths and Revealing hidden secrets.
Presented by Darren Moffatt & Dean Hukins
As seen in
Are you a homeowner over 60 and stressed due to limited income & financial pressures?
Many retirees struggle with various financial obligations:
Mortgages
Credit Card Debts
Medical Bills
Lifestyle Needs
We've got a solution for you. Reverse Mortgage loans have been available in Australia since the late 1990’s, but many people are still unsure how they work.
Throughout the years, there has been many misconceptions surrounding Reverse Mortgages.
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Complete the form below to watch the replay.
Nice Things People Have Said
Lorette S.
2 days ago
I cannot speak highly enough of my experience with Cheryl Maclean her patience and guidance from my tentative inquiries to a result I am more than happy with. There was never a question I had that Cheryl couldn't answer confidently which in turn helped me make I believe the right decisions going forward.
Thank you Cheryl
Thank you Cheryl
Sue H.
2 days ago
Cheryl has been an absolute godsend since day one.
Nothing was too difficult.
Always there to answer any questions or to give advice through this whole journey.
I would recommend Cheryl to anyone contemplating a reverse mortgage
Many thanks
Sue
Nothing was too difficult.
Always there to answer any questions or to give advice through this whole journey.
I would recommend Cheryl to anyone contemplating a reverse mortgage
Many thanks
Sue
Jenni A.
5 days ago
Our consultant Cheryl Maclean was at all times very professional. She answered all our questions and took us through the process smoothly and we felt very confident. We highly recommend her services.
Dorothy M.
7 days ago
I can not speak more highly about the way I was looked after and by Senior first / Reverse mortgage Broker I would and will recommend them to anyone else who needs help . Your's Faithfully Dorothy Mattsson .Thank you once again for their help.
Kathleen H.
1 week ago
My husband and I had a wonderful experience with Seniors First for our reverse mortgage especially the great help with our stock broker Cheryl Maclean from Seniors First she could not do enough for us in helping us get the best reverse mortgage loan for us in Inviva and making sure we understood the whole process
Much appreciated Cheryl thank you 😊
Much appreciated Cheryl thank you 😊
sandra T.
1 month ago
My reverse mortgage has just been settled and I am very grateful to my broker Richard Chapman for all his help and advice. Richard guided me through the process providing all information in a timely manner and was always available to clarify any questions which arose. His professional approach together with his warm and engaging manner made working with Richard a positive experience from start to finish. My heartfelt thanks to Seniors First and Richard for their valuable service.
Denise C.
2 months ago
My experience with my broker, Angela Giokaris, was excellent; she kept me fully informed about the process (providing clear instructions and a numbered checklist of the timeline) and the expected duration of the entire process, which in my case was 6 weeks.
There was an issue with my own mortgagee which threatened to delay the settlement but in the end it was completed in time to suit my own needs.
Throughout this relationship, Angela was always available and encouraging. We communicated and worked well together so I would recommend Angela to anyone seeking to engage Seniors First to provide a Reverse Mortgage.
There was an issue with my own mortgagee which threatened to delay the settlement but in the end it was completed in time to suit my own needs.
Throughout this relationship, Angela was always available and encouraging. We communicated and worked well together so I would recommend Angela to anyone seeking to engage Seniors First to provide a Reverse Mortgage.
roland L.
3 months ago
I must say that five stars does not seem enough to value the service we received from Palka Kumar of Seniors First. What a painless process she made of securing a reverse mortgage for us. We had been a little worried about the details involved in the process, but Palka took all the stress out of it. She was quick to respond to queries and anxious concerns and was always available. What is more she was so personable and friendly that we felt we had known her for ages. We could not possibly have achieved the positive result we have attained without her knowledgeable and insightful assistance. In short she was just marvellous and we highly recommend her expertise and her enthusiastic service from Seniors First.
Roland and Shirley Lindenmayer
Tamborine Mountain, Queensland.
Roland and Shirley Lindenmayer
Tamborine Mountain, Queensland.
Ann R.
3 months ago
I had been considering a reverse mortgage for some time and had read information from various companies about how it worked. After about five months, I decided to explore it more seriously and attended an online presentation by Seniors First, which clearly explained the process and who it might suit.
I chose Seniors First because they focus on everyday seniors, and I felt more comfortable reaching out to them.
I am very glad I made contact and was introduced to Angela. From our first phone call, she explained the ins and outs of reverse mortgages in a clear and reassuring way. She made sure I felt comfortable with everything we discussed before moving on to the next steps.
Once I confirmed that I wanted to proceed, Angela arranged for all the information to be emailed to me and then followed up to make sure I understood everything. At times, the process felt complicated and stressful, and I called her several times to check that everything was correct. Her friendly manner, patience, and ability to answer questions clearly made the experience much easier and helped ensure all the paperwork was ready for processing.
Angela was professional, knowledgeable, and extremely helpful. I particularly appreciated the breakdown she provided of the different banks’ interest rates and turnaround times. Once I decided which lender to go with, she shared examples of how easy they were to work with—and she was absolutely right.
An Inviva representative also contacted me to explain how the reverse mortgage worked and to ensure that I fully understood everything before moving forward. After that call, settlement was scheduled for two days later. Although one party was not ready and this could have delayed the process by a week or more, Angela worked closely with the solicitors and helped make sure the loan still settled within the original two-day timeframe.
The loan did settle, and I now know I made the right decision. I feel as though I can breathe again, knowing I have funds available if anything happens in the future.
Thank you, Angela. Speaking with you felt like speaking with an old friend, and I truly appreciated your support.
I chose Seniors First because they focus on everyday seniors, and I felt more comfortable reaching out to them.
I am very glad I made contact and was introduced to Angela. From our first phone call, she explained the ins and outs of reverse mortgages in a clear and reassuring way. She made sure I felt comfortable with everything we discussed before moving on to the next steps.
Once I confirmed that I wanted to proceed, Angela arranged for all the information to be emailed to me and then followed up to make sure I understood everything. At times, the process felt complicated and stressful, and I called her several times to check that everything was correct. Her friendly manner, patience, and ability to answer questions clearly made the experience much easier and helped ensure all the paperwork was ready for processing.
Angela was professional, knowledgeable, and extremely helpful. I particularly appreciated the breakdown she provided of the different banks’ interest rates and turnaround times. Once I decided which lender to go with, she shared examples of how easy they were to work with—and she was absolutely right.
An Inviva representative also contacted me to explain how the reverse mortgage worked and to ensure that I fully understood everything before moving forward. After that call, settlement was scheduled for two days later. Although one party was not ready and this could have delayed the process by a week or more, Angela worked closely with the solicitors and helped make sure the loan still settled within the original two-day timeframe.
The loan did settle, and I now know I made the right decision. I feel as though I can breathe again, knowing I have funds available if anything happens in the future.
Thank you, Angela. Speaking with you felt like speaking with an old friend, and I truly appreciated your support.
Robert K.
4 months ago
Seema was extremely helpful and explain the process with us every step of the way.
Anyone thinking of a Reverse Mortgage to use Seema from Seniors First would find it advantageous to do.
Anyone thinking of a Reverse Mortgage to use Seema from Seniors First would find it advantageous to do.
Paul V.
4 months ago
Thank you Seema
Bruce C.
4 months ago
Hi Angela
Thank you for all the help that you provided in this matter.
Your service was exemplary. You guided us in what could be a complicated and stressful process at our stage of life. Your assistance relieved us of those pressures.
We would recommend your service to anybody.
Thank you
Bruce & Judith
Thank you for all the help that you provided in this matter.
Your service was exemplary. You guided us in what could be a complicated and stressful process at our stage of life. Your assistance relieved us of those pressures.
We would recommend your service to anybody.
Thank you
Bruce & Judith
Colin B.
4 months ago
totally friendly and helpful through the whole process, thank you Angela
Karen J.
4 months ago
What initially felt like a daunting process, was made seamless and easy. My broker Palka ensured that I was well informed at every step of the application process and was always readily available to respond to my questions. I feel excited to be able to move forward with my plans now.
Rick D.
5 months ago
We I cannot speak highly enough of Palka Kumar at Seniors First. From our very first interaction, she went above and beyond to understand our needs and find the best possible solution in the marketplace.
What truly sets Palka apart is her extraordinary depth of knowledge. She understands the full range of reverse mortgage products available better than virtually anyone — including, in our experience, the staff at the financial institutions offering those products themselves. She matched our specific circumstances to exactly the right option with confidence and precision.
On top of that, Palka is supremely organised, remarkably efficient, and an absolute pleasure to deal with. Her warm, personable manner made what can be a daunting process feel completely comfortable and straightforward.
If you or if a friend is considering a reverse mortgage, look no further than Palka Kumar at Seniors First. She is simply outstanding.
What truly sets Palka apart is her extraordinary depth of knowledge. She understands the full range of reverse mortgage products available better than virtually anyone — including, in our experience, the staff at the financial institutions offering those products themselves. She matched our specific circumstances to exactly the right option with confidence and precision.
On top of that, Palka is supremely organised, remarkably efficient, and an absolute pleasure to deal with. Her warm, personable manner made what can be a daunting process feel completely comfortable and straightforward.
If you or if a friend is considering a reverse mortgage, look no further than Palka Kumar at Seniors First. She is simply outstanding.
Lesley W.
6 months ago
We were very happy with the speedy and professional service from Seniors First. They helped us navigate all the options available and sorted out the paper work, making it a simple operation to find and apply for the most suitable reverse mortgage for our needs. Highly recommend!
David B.
6 months ago
I was very happy with Seniors First to organize my affairs. Seema was a nice person to deal with and great at getting my application approved, she persisted with my lack of Technology and sending documents. Her experience and knowledge will guarantee success.
barry T.
7 months ago
Understanding, deciding, facilitating and processing an application for a reverse mortgage is not a simple process, however having a Broker who works closely with you step by step is an absolute must have. We choose Seniors First based on peer and industry reviews coupled with the explanatory telecasts they provided explaining what was involved. Having decided to explore further we linked up with our Broker, Angela Giokaris via a lengthy phone discussion. Throughout the following weeks as the application process progressed we were confident that we were in good hands. Angela remained in contact every step of the way, openly ensuring we understood the pros and cons of a reverse mortgage and facilitated every step of the journey. Importantly, there were a couple of conditions from Heartland, our chosen bank, that we had issues with. Angela negotiated with Heartland on our behalf and secured the conditions we were chasing. We found Angela to be highly professional, very knowledgeable of the reverse mortgage product and banking generally. Importantly also, friendly, patient, considerate of our needs, thorough in detail and overall an absolute pleasure to work with. We are very happy with the end result and being able to convert our asset value to a cash value and opening the door to the rest of our lives. We would wholeheartedly recommend Seniors First, and in particular Angela to anyone who is considering going down this track. Barry.
Bobby Y.
7 months ago
I found the consultant from Senior first Richard Chapman, was extremely helpful and also very knowledgeable regarding reverse mortgages. He was always available to assist with any of out questions and or concerns. We found this process very smooth and seamless. My wife and I had many questions during this process, which were always handled with patience and understanding. I would recommend Senior First for anyone thinking about a reverse mortgage they make it easy.
Thanks guys.
Bobby Yarbrough
Thanks guys.
Bobby Yarbrough
Ray and Carolyn D.
9 months ago
We were/are clients of Palka Kumar. We were impressed with her friendly nature and boundless knowledge of the industry. We had a number of Tele-conferences with her as she guided us through the process and let us know from the outset that she was with us the whole way through to conclusion. Palka was always available to answer any questions and kept us informed as the process went through the various stages. We have nothing but praise and appreciation for Palkas commitment to her clients. She always made us feel assured and relaxed about a sometimes daunting process. Outstanding.
Meet Your Hosts:
Darren Moffatt
Founder & Managing Director
Darren is the founder of Seniors First and has been the CEO since 2006, he is also an is an award-winning businessperson with almost two decades of lending experience.
Dean Hukins
Reverse Mortgage Broker
Dean is a highly skilled Mortgage Broker with extensive experience in owner-occupied, investment, and self-managed super fund (SMSF) lending. With a background in senior finance roles in commerce spanning over 25 years, he brings a wealth of knowledge and expertise to the table.
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Seniors First is a licensed, finance broker specialising in Reverse Mortgage and equity release finance.
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